our story
ten wellness spa was founded with a mission to redefine wellness in kuwait. inspired by years of exploring world-class spa practices, the founders envisioned a space that not only combined exceptional techniques and therapeutic treatments but also addressed deeper layers of well-being. every service is designed to ensure guest satisfaction and guarantee holistic treatment, offering a serene and rejuvenating journey to restore mind and body.
in july 2017, yousef and bader alessa acquired ten wellness spa and transformed it into a sanctuary of relaxation, rejuvenation, and emotional healing. at ten wellness spa, the focus goes beyond physical care; it embraces the profound connection between body and mind, offering treatments designed to release emotional tension and foster a sense of inner peace.
today, ten wellness spa stands as a leading destination for wellness, offering unparalleled services that promote balance, healing, and tranquility — empowering guests to renew both their physical and emotional well-being.
spa etiquette
at ten wellness spa, we are committed to providing a tranquil and rejuvenating experience for all our guests. to maintain an atmosphere of relaxation and harmony, we kindly ask all guests to follow our spa etiquette and policies. these guidelines ensure a seamless and enjoyable experience for everyone while respecting the time and privacy of others:
arrival time
please arrive at least 20 minutes prior to your scheduled appointment to ensure a smooth check-in process. note that treatments will conclude at the scheduled time without extensions unless previously requested.
late arrivals
late arrivals will result in a reduced treatment time to accommodate subsequent bookings.
reservations
we recommend booking your appointments 1–2 days in advance to secure your preferred time and service.
cancellations
kindly provide at least 4 hours' notice for cancellations by calling us directly.
refunds
refund requests cannot be accommodated after the first 10 minutes of the treatment.
valuables
please avoid bringing valuables to the spa and please ensure emptying your locker before departing. lockers are provided for your convenience, but the management is not responsible for any lost or misplaced items.
no mobiles & no smoking
for the privacy and tranquility of our spa environment, smoking and the use of mobile phones are strictly prohibited, even in silent mode.
health declarations
all guests are required to complete a consultation form with accurate and detailed information. please inform the reception if you have high blood pressure, have undergone major surgery, are pregnant, have skin allergies, or have any other health concerns. guests are solely responsible for determining their physical fitness for treatments.
thank you for understanding and adhering to our policies.